Network Administrator’s role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion.

• Assuring system stability, security and maximum uptime
• Resolving connectivity, performance, security and access problems
• Monitoring access to system resources, and tracking connectivity and security problems
• Analyzing problems and implementing solutions according to best practice standard
• Perform circuit and network troubleshooting to diagnose system problems
• Analyze system functionality
• Identify, locate, and resolve complex network problems to ensure minimal disruption of critical applications
• Monitor and review system log reports and network documentation
• Resolve and repair problems within scope of authority.
• Install and configure hardware and equipment, and system software applications, including remote site deployments as required. Installs, configures and updates network server software upgrades, file sharing and domain security protocols.
• Tracking issues until it has been resolved and reported appropriately.

• Five years experience in Network Administration
• Experience working within large and complex technical environments
• Exceptional customer support skills
• Skill in working independently.
• Skill in working in fast-paced, stressful environments
• Skill in assessing and prioritizing multiple tasks, projects and demands.

• Excellent over-the-phone troubleshooting skills with vendors, clients, and partners
• Pleasant demeanor and phone skills that include friendliness, enthusiasm, and excellent follow thru for problematic incidents
• Excellent written, interpersonal and verbal communication skills
• Have a *team* attitude.

• Must possess L2 switching, IP Routing
• A very thorough experience with Firewalls and NAT
• Working knowledge of networked computer system environments and device capabilities.
• Working knowledge of Wide Area Network (WAN) management and configuration principles.
• Working knowledge of Linux based servers (mail+spam+antivirus, DNS, DHCP, SAN)
• Knowledge of T1 & fractional T1 transmission systems.
• Knowledge of private line and frame relay WAN protocols
• Knowledge of a wide variety of operating and server systems, including open source server operating systems.
• Knowledge of telecommunications industry and infrastructure.
• Knowledge of network hardware and software troubleshooting techniques.
• VoIP knowledge is beneficial
• Must possess one or more of the following certifications: CCNP (Cisco Certified Network Professional), and / or CCNA (Cisco Certified Network Associate).