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Desktop Services
Frontline
Technologies specializes in delivering on-site and remote technical
support for the day-to-day maintenance of organizational IT
portfolios. Utilizing our Systems Administrators via the Help Desk,
clients leverage the extensive skills and experience of an
established technical support team, without the cost of training and
maintaining a large in-house IT staff.
Frontline’s IT
services can help your business become more productive by providing
comprehensive IT support, including regular maintenance, hardware
and software management, network architecture, and security
services.
From "how to"
questions to hardware and software triage, our Help Desk Services
monitored by our Systems Administrators provides your organization
with a host of benefits, including:
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Single point
of contact and full call ownership
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After hours
availability if so required – full availability during business
core hours
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Status
checking that includes all necessary follow-up calls on your
behalf
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Automatic
escalation to third party providers or in-house specialized teams
for timely problem resolution
Hardware
Reliable
and powerful hardware components are essential to the execution of
business operations. With this in mind, and its team of highly
qualified Systems Administrators Frontline Technologies shall
install and maintains industry standard computer hardware in order
to provide seamless functionality across your network.
Whether you need
desktop or laptop computers, printers, faxes, external storage or
peripheral devices, our staff draw on extensive experience with the
latest technology in the field to make recommendations that ensure
maximum quality and compatibility.
Software & Applications
Software
is one of the most critical elements of an organization’s IT
strategy. Choosing the proper operating systems, applications and
tools for a client requires detailed knowledge of the latest
products to avoid hazardous compatibility or functionality issues.
Frontline
Technologies is unique among IT service providers for its knowledge
and experience with the specialized software applications used by
the investment banking industry. We manage software for market data
feeds, trade execution and other critical functions. Frontline
Technologies also works in partnership with the providers of these
applications to ensure maximum performance and reliability. |
